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Delete Your Account

Last updated: August 2026

AU Invoice is developed by me more cool Pty Ltd. This page explains how to delete your AU Invoice account and what happens to your data when you do.

How to delete your account

You can delete your account directly in the app at any time:

1. Open AU Invoice and sign in
2. Tap the gear icon in the top right of the Home screen to open Settings
3. Tap Delete Account
4. Confirm when prompted

Deletion takes effect immediately. You will be signed out and the account can no longer be used to sign in.

If you can no longer access the app, email support@memorecool.au from the email address associated with your account and we will delete it for you. We aim to action these requests within 7 days.

What is deleted

Deleting your account permanently removes all of the following from our systems:

• Your account record and sign-in credentials (email address, and the link to Google or Apple Sign In if used)
• Your business profile, including business name, ABN and the bank details used on your invoices
• All invoices, quotes, clients, expenses, time entries, saved items and invoice numbering counters

None of this data is retained after deletion, and we do not keep separate copies or backups of it.

Deleting individual records without deleting your account

You do not have to delete your whole account to remove data. Inside the app you can delete any individual invoice, quote, client, expense or time entry at any time — open the record and use the delete option in its menu. Deleted records are removed from our servers immediately and are not recoverable.

If you would rather we removed specific data for you, email support@memorecool.au from the email address associated with your account, describing what you want deleted. We aim to action these requests within 7 days.

What is stored only on your device

Receipt photos and your business logo are stored only on your device — they are never uploaded to our servers. They are removed when you uninstall the app or clear its data, and deleting your account does not affect them.

What we never collected

For completeness: AU Invoice does not collect your location, contacts, advertising identifiers, browsing history or crash data, and runs no third-party analytics. There is no advertising and no third-party tracking in the app.

We do keep one device record of our own: a random identifier stored in your device's keychain, with which accounts have signed in on it and when it was last used. It is not deleted with your account. Our database rules forbid deleting it, so it remains, holding the random id and the account ids that have used this device — after deletion those refer to an account that no longer exists. The identifier also stays in your device's keychain, which is designed to survive reinstalling the app. If you want that record removed, email support@memorecool.au.

Questions

Contact support@memorecool.au. See also our Privacy Policy.